Refund Policy
At BiodataMaker.net, we offer both free and premium templates. Our refund policy ensures fairness for customers who purchase premium designs.
Free Templates
Our basic biodata templates are completely free to use. No charges, no payments, no refund needed.
Premium Templates
Our premium designs are available for purchase. Eligible refunds can be requested within 24 hours.
Premium Template Refund Policy
24-Hour Refund Window
We offer a 24-hour window from the time of purchase to request a refund for premium templates.
- Refund requests must be submitted within 24 hours of purchase
- Email your request with order details to support@biodatamaker.net
- Include your name, email, and reason for refund request
Eligibility Criteria
Refunds are approved on a case-by-case basis for valid reasons:
- Template doesn't match the preview or description
- Technical issues preventing template download or use
- Other genuine issues on a case-by-case basis
Refund Process
- Submit refund request within 24 hours of purchase
- Our team reviews your request within 24-48 hours
- Approved refunds processed within 3-5 business days
- Amount refunded via original payment method
Non-Refundable Cases
- Refund requests after 24 hours from purchase
- Change of mind after downloading the template
- Templates already downloaded or used
- Violation of terms and conditions
Policy Updates
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.
By purchasing our premium templates, you agree to the terms outlined in this refund policy.
Need Help?
For refund requests or questions about our premium templates, please contact our support team.
support@biodatamaker.netLast updated: February 12, 2026